The World Is a Stage, and All Are Merely Players Essay Example

The World Is a Stage, and All Are Merely Players Paper Prologue to Theater Review on As You Like It. All the universes a phase, And all the people simply players. contacted my heart when I sat under a tree in hound wood park to see the play which leaves me presumably this is As you like it composed by the best essayist in the English language and the universes pre-prominent producer and play compose William Shakespeare. They play began at 7. 00pm at night and it was coordinated by Steven W Gwilt. They story as about a young lady named Rosalind who was the nephew of a ruler named Duke Fredrick and a kid named Orlando who was a sovereign. Rosalind and Orlando experienced passionate feelings for one another when they meet at a wrestling rivalry. Their adoration goes further when Rosalind went to woods with her cousin Cilia and a simpleton fellow named Touchstone in look for her exiled father in a camouflage of a man and named herself as Ganymede and coincidently meets Orlando while Orlando was communicating his affection for Rosalind with the idea of the woodland and Heather. With the camouflage Rosalind showed up before Orlando and said that his adoration for Rosalind isnt enough. To demonstrate his affection Orlando needed to charm Ganymede. Alongside this story there were other romantic tales too. The nitwit Touchstone went gaga for Phebe who joined them and there is the narrative of the couple Jacques and Audrey. Orlandos senior sibling Oliver additionally went gaga for Cilia. The story closes with an upbeat wedding at long last. The acting of the principle character Rosalind and Orlando was generally excellent. Their ostumes and acting was consistent with the play. The dramatic condition was little yet it was acceptable. We will compose a custom article test on The World Is a Stage, and All Are Merely Players explicitly for you for just $16.38 $13.9/page Request now We will compose a custom article test on The World Is a Stage, and All Are Merely Players explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer We will compose a custom article test on The World Is a Stage, and All Are Merely Players explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer The voice of the on-screen characters was boisterous and clear. They gave a generally excellent motion yet toward the starting When Orlando and Oliver heard the name of Rosalind and Cilia and their connection with Duke Fredrick they utilized high five which was interesting yet it probably won't correct with the play. Furthermore, when Rosalind and Cilia chose to go to the woods together they utilized something like high five which was likewise entertaining yet It probably won't be valid with the play. I think this things wasnt consistent with the play in light of the fact that the story was about quite a while back and I dont think high five was utilized as signal in those time. The response in all the circumstance was acceptable yet the Reaction a Heather wasnt that great. At the point when they entered the woods they made sound of foot behind the scene which was a splendid thought and their entering and leaving the scene as impeccable planning. This gave me that they had great cooperation. The whole introduction of the play was acceptable however the exiled father Duke the senior confronted his ack to the crowd a great deal of times. The entire set was excellent. In any case, they just indicated two set, the backwoods and the realm. What's more, they didnt indicated the play of Orlando executing the snake and tiger. They made a second floor on the set which helped the crowd see two scenes one after another yet going to second floor some of the time make crowd that they were ascending mountain where there is no mountain story in the book. The spruce up and outfits was great. Be that as it may, the spruce up of Heather and Duke senior was not that g Because Heather spruced up quite well however Dukes ress resembled a backwoods fellow which may made crowd imagine that Heather is the Duke senior and Duke senior is Heather. The tunes were pleasant particularly the last tune. However, the music that was played during the stretches was somewhat present day type which didnt make the story seemed as though that it was an account of past occasions. On my feeling the preferred the show definitely. Despite the fact that a portion of the exchanges were changed and a portion of the things made it appeared as though it wasnt valid with the play yet it made the play amusing and fascinating which made me preferred it.

College Comparison Essay Tips

College Comparison Essay TipsWriting a college comparison essay is an important first step in applying to college. The essay can be the difference between being accepted or being rejected. It is not easy to write a well-written college comparison essay, but it can be fun and rewarding. Here are some tips for writing a great essay.Know your essay topic. This is the most important step in writing a successful college comparison essay. You need to know what you are writing about. If you have a strong background in a certain field of study, then that is great. However, if you do not, then you need to know which topic to write about.Find out where your prospective college will be located. Your essay should cover where the college is located. If you are taking an admissions test, you may want to consider this in your essay. It is also important to know if the college is in a remote area or on a campus.While it is good to talk about school in general, remember that your essay should be more specific about what you are applying to if you are applying to an undergraduate university. It is also a good idea to ask yourself what type of student would be interested in a certain program. The type of student is an important topic for the college admission officer.One way to create interest in your essay is to discuss your college experiences during times when you were at the college or university. This could include the type of learning environment you experienced while there. It may also be helpful to mention the experience you had working with the college's faculty or administration.Consider attending a college or university as an undergrad if possible. While this may seem to be an unusual statement, some colleges do not accept students that have already graduated from high school. Of course, this is not to say that you should be in college if you do not have the opportunity to attend a four-year institution.Another way to add credibility to your college application is to p rove that you have been a part of the college community. For example, you could tell a story about how you helped with the college's scholarship program. This could include things like assisting in completing work papers or making recommendations to those in authority.Remember that you must first write the essay, but you should consider adding some of these suggestions. All too often, students forget about these suggestions and end up with a poor college application essay. Remember that the essay is the first opportunity for you to let your potential college application committee know about yourself and why you would be a good fit for the college.

Natural Dyes as Colored Paste free essay sample

Glue is a glue starch item. This investigation shows that we can make our own hued glue absent a lot of need of time and cash and by performing simple advances. Along these lines, this investigatory task can help in the spending plan of understudies when they can’t stand to purchase the costly hued paste and it can likewise help as an extra wellspring of salary. It’s safe in light of the fact that the fixings utilized are cassava starch, water, characteristic colors from plants, and alum. Alum as additive to draw out timeframe of realistic usability, starch and water as the glue arrangement and normal colors, for example, alugbate seeds, turmeric roots and cassava leaves were tried as shading for this glue by crushing, dousing and pressing. Warming the arrangement brought upon its tenacity because of starch. We can likewise utilize different hues from plants through further research and study for development of shaded glue quality. As understudies, we can be pragmatic by thinking carefully and hands as opposed to squandering our cash. We will compose a custom exposition test on Normal Dyes as Colored Paste or then again any comparative theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page This venture doesn’t need a lot of time and cash. The essential fixings are cassava starch, water, alum, and regular colors from plants. Articulation of the Problem This examination looked to answer the accompanying issues: 1. ) Can we produce regular colors from annatto seeds, underlying foundations of turmeric and cassava leaves and glue from cassava starch and alum? 2. ) Is the glue safe to utilize? Destinations The investigation means to: 1. ) Make a non-poisonous glue. 2. ) Make a less expensive glue. 3. ) Find out if cassava leaves can be utilized as normal color. Criticalness of the Study The centrality of the examination is that we can deliver shaded glue without sitting around idly and cash. In situations when you have to utilize stick at that exact second since you need to cause a task and you to go to the store which is far and no paste is accessible, you can make your own hued glue at home without the weight of paying for your jeepney charge or gas and purchasing costly pastes from book shops. Another significance is that it very well may be utilized as an extra wellspring of salary if there are understudies with budgetary issues and no lasting activity. Extension and Limitations The investigation utilized alugbate seeds, turmeric roots and cassava leaves as shading. In the primary investigation, we utilized cassava leaves as shading. We discovered that the relating shading to the leaves was a black out green yet when the warming procedure was done, the shading got grayish white. The paste’s tenacity went on for seven days. In the subsequent analysis, we utilized turmeric roots as shading. The paste’s shading and tenacity went on for seven days. In the third test, alugbate seeds were utilized as the shading. The glue went on for just three days. The colors are delivered uniquely to make hued glue. Section III: Mehodology Materials and Equipment * Natural color * Cassava Starch * Hot water * Alum * Strainer * Stove * Casserole * Mortar and Pestle * Container * Graduated Cylinder * Beaker * Bowl * Knife Procedure First and premier, set up all the required materials. At that point, isolate the seeds from the leaves and roots. Note: Do every extraction and decoction independently. Concentrate the shading from the alugbate seeds and turmeric establishes by crushing them in the mortar and pestle and press at that point absorb cup of high temp water in bowl.

Healthcare And Spirituality Nursing Assignment Paper - 825 Words

Healthcare And Spirituality Nursing Assignment Paper (Essay Sample) Content: HEALTHCARE AND SPIRITUALITYNAME OF STUDENTTUTORS NAMEINSTITUTIONS NAMEDATEEngaging in the spiritual dimension of life is an essential component of well-being and health. Integrative medicine emphasizes on bringing spirituality and healing together. The role of spirituality and religion in medicine is composed of practices such as pastoral counseling, meditation and healing prayers, evoking compassion and forgiveness, incorporating the mystery of death at the end of life care, and searching for meaning in the patients illness and family as well as those professionals working with them.A healthy environment, integration of technology and radical loving care are all key components to a healing hospital. These are core factors to be considered in a healing hospital and for its success. Instituting and integrating the three components can be very challenging since many barriers need to be overcome.Creating a physical environment for healing is a major component of a healin g hospital. This implies a quiet, serene environment that patients can sleep enabling their body cells to regenerate faster, thus accelerating the healing process. Promoting a quiet environment demands some physical changes in a hospital if they had not been put in place. These include putting silencers on cleaning machines, carpeted floors and instituting policies on overhead paging unless in cases of emergency. According to Eberst (2006), a quiet environment creates a secondary advantage keeping patients, families, health personnel and employees free from stress.Integrating technology in the hospital is another component. According to Eberst 2006, it is important that we establish methods that uphold the patients privacy and security. This preserves their dignity over the period they are hospitalized since it is a period that can be very stressful to some patients. Providing the patients with some entertainment such as music and educational presentations of their specific problems makes them forget the pain or the condition they are in, and they embrace the present life no matter how it is. A hospital with technologically advanced equipment is always at an advantage since it can offer advanced health care such as life support; which is a spiritual part of medicine, accelerated test results thus reducing the patients and familys anxiety.The last component is fostering a culture of love in health care. Among the three, this is the most important since it brings the employees, health specialists, and the patient together, embedding the confidence and peace that a patient will require as they undergo the healing process. Chapman 2003 says such environment thrives when all employees unite and commit to creating a caring, focused environment on every patient.Implementing these components comes with challenges that need to be overcome. First, there is the problem of bringing the nurses, physicians and the staff to believe in the healing hospital philosophy. Coming up with a team that is willing to support is imperative. Furthermore, there is the financial barrier that comes when intending to create a healing physical environment. Accomplishing a quiet environment will need carpeted floors, silenced washing machines and so much more. These cannot be achieved when there exist financial barriers. These form a part of the challenges that a healing hospital may face.The philosophy of healing hospitals is well embedded in the Bible. Many passages talk about peoples health and healing and the subsequent peace that comes along with it. As we see in the New Testament, (Mark 8:12), Jesus is portrayed as the great physician who concerned himself not only with the spiritual healing but also the physical healing. He sees suffering as our enemy thus he heals many. (Luke 13:16) shows that Jesus is compassionate and that he heals even on Sabbath. (Luke 9:12), Jesus commissions his disciples to preach Gods kingdom and heal the sick...

The Main Function or Scope of Forensic Auditing Essay

2004). In forensic auditing special procedures are carried out in order to produce evidence. Moreover the auditing techniques are also used to identify and to gather evidence to prove any fraud. For example, how long the fraud has been carried out and how it was conducted and concealed by the perpetrators. Furthermore the forensic auditing is distinct from statutory auditing in various perspectives. The main objective of statutory audit is to express opinion on financial statements as to ‘true fair’ presentation whereas forensic auditing objective is to determine whether fraud has actually taken place in the financial statements. Basically forensic auditing refers to the whole process of investigating a financial matter. Furthermore,†¦show more content†¦(2010)]. Forensic auditing performs comprehensive analysis of investigations result across the enterprise to identify pervasive control issues. It also oversees the investigations, planning, and forensic report writing process forensic audits, and investigations and presentation of findings through reports and exhibits. It works closely with financial training function to enhance fraud auditing skills and conduct activities in areas of moderate to high risk and conduct investigations as well in complex and extremely sensitive parts. Importantly, forensic auditing promotes education and awareness on fraud risk management. [Mann, D., Nath, Y. (2010)]. DIFFERENCE BETWEEN FORENSIC AUDITING AND STATUTORY AUDITING S.no Particulars Statutory audit Forensic audit 1 Objective Express opinion as to true and fair presentation. Determine correctness of the accounts or whether any fraud has actually taken place. 2 Techniques Substantive and compliance procedures Analysis is of past trend and substantive or ‘in depth’ checking of selected transactions. 3 Period Normally all transactions for the particular accounting period. No such limitations. Accounts may be examined in detail from the beginning. 4 Verification of stock, estimation of realizable value of current asset, provisions/liability estimation etc. Relies on the management certificate/representation of management. IndependentShow MoreRelatedBenefits Of An Office Assistant1630 Words   |  7 Pagesnot change the essential position. Below are examples of the unfair and fair job changes: †¢ An administrative staff member who is inquired to undertake lunch coverage of the reception duties or learn current system could be taken to fall within the scope of an Office Assistant. †¢ Moving the same Office Assistant into a role which contains basic of food and beverage service could constitute a redundancy situation. Implementing changes to an employee’s job description may have risks, occurring most oftenRead MoreBenefits Of An Office Assistant1150 Words   |  5 Pageswhat they can be considered a reasonable change in the scope of their position and what they constitute a termination or redundancy if challenged. Reasonable changes are those that generally do not alter the essential position. Below are some examples of the unfair and fair job changes:- †¢ An administrative staff member who is inquired to undertake lunch coverage of the reception duties or learn current system could be taken to fall within the scope of an Office Assistant. †¢ Moving the same Office AssistantRead MoreChanges And Responsibilities Of An Office Assistant1148 Words   |  5 Pageswhat they can be considered a reasonable change in the scope of their position and what they constitute a termination or redundancy if challenged. Reasonable changes are those that generally do not alter the essential position. Below are some examples of the unfair and fair job changes:- †¢ An administrative staff member who is inquired to undertake lunch coverage of the reception duties or learn current system could be taken to fall in the scope of an Office Assistant. †¢ Moving the same Office AssistantRead MoreChanges And Responsibilities Of An Office Assistant1188 Words   |  5 Pageswhat they can be considered a reasonable change in the scope of their position and what they constitute a termination or redundancy if challenged. Reasonable changes are those that generally do not alter the essential position. Below are some examples of the unfair and fair job changes: †¢ An administrative staff member who is inquired to undertake lunch coverage of the reception duties or learn current system could be taken to fall within the scope of an Office Assistant. †¢ Moving the same Office AssistantRead MoreSystem Audit12707 Words   |  51 PagesComputer assisted audit techniques. Traditional vs modern audit tools, Specialized audit software benefits and functions. Applications of CAATs. 4) Production of audit programmes. Evidence, Issuing reports, types of reports, followup activities, assessing the audit, preserving evidence. 5) Role of audit in systems development. 6) Computer forensics: definition, the forensic process, information ferensics and its applications. 7) COBIT: Control Objectives for Information and relatedRead MoreWhat Does Forensic Mean?3765 Words   |  16 Pages1. What does forensic mean? From Latin forensis ‘in open court, public,’ - Relating to, used in, or appropriate for courts of law or for public discussion or argumentation. - Of, relating to, or used in debate or argument; rhetorical. - Relating to the use of science or technology in the investigation and establishment of facts or evidence in a court of law: a forensic laboratory. http://www.thefreedictionary.com/forensic 2. Define forensic accounting. Forensic accounting is a typeRead MoreSOLUTIONS MANUAL to accompany MODERN AUDITING ASSURANCE SERVICES4904 Words   |  20 Pagesï » ¿SOLUTIONS MANUAL to accompany MODERN AUDITING ASSURANCE SERVICES 3rd edition Prepared by Philomena Leung, Paul Coram and Barry Cooper  © John Wiley Sons Australia, Ltd 2007 Chapter 1 Auditing, assurance and the public accounting profession Review questions 1.1 How does an expanded role of professional accountants affect the accounting profession? The expanded role of professional accountants has affected the accounting profession, inRead MoreAnalysis Of Fraudulent Activities And Examination Of Failure Of The External Auditor3205 Words   |  13 Pagesthe fraud and the accounting methods used to commit the fraud. Also, this paper will examine the audit failure of the external auditor, Ernst Young (EY), HealthSouth Corporation?s audit committee, and HealthSouth Corporation?s internal auditor function. Richard Scrushy was indicted in November 2003 on 85 counts connected with the overstatement of HealthSouth?s earnings by about $3 billion, but was subsequently acquitted of any fraud or wrongdoing in a trial lasting five-months. However, on JuneRead MoreThe Healthsouth Fraud And Internal And External Audit Failure3212 Words   |  13 Pagesauditor function. In 2005, Richard Scrushy was indicted in November 2003 on 85 counts connected with the overstatement of HealthSouth?s earnings by about $3 billion, but was subsequently acquitted of any fraud or wrongdoing in a trial lasting five-months. However, on June 29, 2006, Scrushy was charged for bribing a governor seven years prior (Whitmire 1). Additionally, in June 2009, Scrushy was ordered by an Alabama judge too pay $2.88 billion civil judgment (Bauerlein 1). Further, a forensic auditRead MoreAn Exploratory Study of Internal Control and Fraud Prevention Measures in Smes5855 Words   |  24 Pagesbroad term with a wide area of operation [7]. It includes a number of methods and measures, which are exercised by the management to ensure smooth and economic functioning of business entity. It assists the management in the performance of various functions. Furthermore, internal control is a whole system of controls for the business entity on financial and non-financial, established by the man agement in the conduct of a business including internal check, internal audit and other forms of control [7]

Essay about Remember the Titans Movie Review - 1011 Words

Remember the Titans Movie Review The arrival of African slaves, sold in the plantations of colonial America, definitely triggered a superior-inferior relationship and mentality between â€Å"the whites† and â€Å"the blacks†. This present-day culture, resulting from a society of masters and slaves, has struggled against central concepts deeply rooted in the nations past .With strong cultural values on racial discrimination, the path towards the concept of racism in America was a vital moment in the course of the nation’s history. Social concepts and attitudes could not be altered overnight, but it can be altered. Indeed, in the quest for social progress, the struggle for equality has gone a long way, with black Americans now holding high-ranking†¦show more content†¦In the film â€Å"Remember the Titans†, we see a cultural environment in 1971 refusing to accept the idea of racial equality (the main issue raised in the movie). The film displays the issue of racism and illustrates how one can overcome prejudice by uniting for a common cause or goal. During the course of this movie, there were many social behaviors at work that dealt with racism and discrimination. These obstacles didn’t stop the football team from socially overcoming those difficulties. In brief, this film is about two schools in Alexandria Virginia that integrated in the early 1970s to form T.C. Williams High School. The white head coach of the Titans (Coach Bill Yoast) is replaced by an African American coach from North Carolina (Coach Herman Boone). Tensions arise when players of different races are forced together on the same football team. Many of these tensions are eased during the two-week training camp in Gettysburg, Pennsylvania. When players returned to Alexandria the players found the city in turmoil due to the forced desegregation of the high school. As the season progresses the teams success caused the community to accept the changes. After the Titans perfect season, the team and the city were closer than ever. There were many scenes in the film that were meaningful to the theme of racism. One important scene is at the Gettysburg battle location. Here, Coach Boone makes an impacting speech to the players on overcomingShow MoreRelatedMovie Review: Remember the Titans925 Words   |  4 PagesMovie Review: Remember the Titans In 1971, the black and white schools in Alexandria, Virginia were forced to integrate and became T.C. Williams High School. There were in the community. Above al that, the white football coach, Bill Yoast, was replaced by a black football coach, Herman Boone. There was uproar among the white players and their parents because their white head coach was being replaced. The players attended a training camp where white and black players do not mix. An exceptionRead MoreRemember The Titans : Movie Review971 Words   |  4 Pagesminutes after the movie started so the light jogging through the lobby was very necessary.   The sound of the sticky floor as we shuffled up the stairs to get to the â€Å"good seats† in the center of the stadium seating reminded me of the sound of packaging peanuts. All I could smell was concession food. The hot dogs and nachos filled the theatre as I hurried to take off my coat. I was ready to see my favorite actor, Denzel Washington grace the screen i n the movie, Remember the Titans. This movie was my firstRead MoreRemember The Titans By Gregory Allen Howard Essay1207 Words   |  5 PagesRemember the Titans is a 2000 non-fiction set in the early 1970’s. This well-known film would feel familiar to anyone that has ever seen a racially divided group or team dealing with the dislike from the public. For example, the film Hoosiers and Miracle on Ice. Remember the Titans was about a renowned football team that was dealing with segregation. T.C. William High School’s board was forced to have blacks infiltrate an all-white school. The foundation of footballs great tradition was put to theRead MoreThe Titanic : The Wreck Of The Titan1380 Words   |  6 Pageshistory, the Titanic. Thesis: From the disaster to the movie, the sinking of the Titanic remains one of the most famous tragedies in history. I. Introduction A. Attention Getter: An American writer named Morgan Robertson once wrote a book called The Wreck of the Titan. The book was about an â€Å"unsinkable† ship called the Titan that set sail from England to New York with many rich and famous passengers on board. On its journey, the Titan hit an iceberg in the North Atlantic and sunk. Many livesRead MoreThe Titanic : The Wreck Of The Titan1512 Words   |  7 Pageshistory, the Titanic. Thesis: From the disaster to the movie, the sinking of the Titanic remains one of the most famous tragedies in history. I. Introduction A. Attention Getter: A writer named Morgan Robertson once wrote a book called The Wreck of the Titan. The book was all about an â€Å"unsinkable† ship called the Titan (titanic) which sailed from England to New York with many high profile passengers on board. On the journey, the Titan hits an iceberg in the North Atlantic and sunk. NumerousRead MoreThe Wreck Of The Titan1431 Words   |  6 PagesInformative Outline I. Introduction A. Attention Getter: An American writer named Morgan Robertson on one occasion wrote a book called The Wreck of the Titan. The book was about an â€Å"unsinkable† ship called the Titan that set sail from England to New York with many rich and famous passengers on board. On its expedition, the Titan hit an iceberg in the North Atlantic and sunk. Numerous lives were lost because there were not plenty lifeboats. The strange part about this is that the TitanicRead MoreBeowulf Movie Review2365 Words   |  10 PagesIn Partial Fulfillment of Requirements In English MOVIE REVIEW Of BEOWULF Merry Anjela M. Mendoza September 16, 2011 Ms. Maria Dolores Fiao-ag Introduction Beowulf is an epic from England. It is a story of a brave man who killed many monsters and died defending from a dragon. It is also a great story of adventure. From an old English poem, it became a 3D movie with the faces of real actors and actresses. Although there has a difference from the original poem, it still showed great and itRead MoreManagement Review : Remember The Titans1382 Words   |  6 PagesManagement Review of Remember the Titans 1) Describe the portrayed leader. What are the strengths and weaknesses of the leader? The movie plot surrounded the main character of Coach Boone, an African American football coach who transferred to a new school district that has just been desegregated. Coach Boone is a leader, not only as the head of a football team but an influence of positive change. He uses his legitimate power when first approaching his new team, then uses referent and reward powerRead MoreAmerican Sport Movies Dealing with Racism6989 Words   |  28 Pagescinema. For decades movie makers have successfully mined sports to produce some of the most inspiring, poignant, exciting and memorable American movies ever made. The genre of ‘Sport Movies’ established in the Fifties and the Sixties. At the very beginning it was hard to see it as an independent genre because there was a lot of mixture. There have been propaganda movies as well as comedies, dramas, gangster movies or even westerns combined with some sport scenes. So the movie industry defined threeRead MoreDenzel Washington2082 Words   |  9 PagesHe was the brother-in-law of actress Rita Pearson and the cousin of CBS anchorman Ukee Washington. Denzel married actress Pauletta Pearson Washington (61 years old) on June 25th 1983; He met her when he was filming his first onscreen role on the TV movie set named â€Å"Wilma†. One year after their wedding, they had their first child, John David Washington (born July 28th, 1984) – Attended Morehouse College and was drafted in 2006 by the NFL’s St. Louis Rams. They then began to start a family, having three

Customer Focus - Service Focus and IT Focus

Question: Discuss about the Customer Focus, Service Focus and IT Focus. Answer: Introduction For a business to prosper, customer focus, service focus, and IT focus must be put into consideration. Customer focus is the direction in which you do your things to impress the customer. The customer is always right and therefore organizations should put into consideration complains made by the customers. When delivering services you should ensure that you work as per the customers standard so that the customer can be happy with your service. For this service to be implemented smoothly there should be the use of modern technology like online communication, 24 hours service for the customers and also receiving money through modern payment like visa cards and mobile money payment (Bhatt, 2010). Customer and service focus There are 2 different types of customers this is the internal customers and the external customers. Internal customers are persons who purchase the firms products yet they are the composition of the staff while external customers are institutions, companies or individuals who purchase the companys products yet they do not hold any shares of the company (Wilson, et al, 2012). For the company to prosper, they must consider their customers as the first priority. They should understand what best suit their customers and they should understand the amount of product which will best suit their customers. When less product is produced, there will be insufficient stock for the customers meaning they will shift for the alternative while when more are produced, there will be bulk resulting in wasting. The quality of goods also matters. Producing goods of high quality will ensure there is a good customer satisfaction hence greeting a good rapport with your customers. In your business, you should ensure that the customers are satisfied (Gronroos, 2011). Customer satisfaction is more of the feeling or attitude. It is not an objective statistics. When you deliver a quality good to the customer or the service you have offered is sufficient and the customer is happy about it, then the customer will pay promptly. When the payment is sufficient, the cash flow will improve in the organization and these customers will increase in number, the customers will occasionally check in and they will purchase more. When working on customer satisfaction, you should consider both the internal and the external customers. The service you offer to your customers should be more lucrative than your competitors. When you want to determine whether your customers are happy with the quality of goods and services you offer to them, you should not just look on the product alone, you should also determine the quality by the level of services connected with the product these services include; Packaging- packaging will enable your product to attract more customers Timely and accurate delivery/shipping- when the product is being taken to the customer, you should ensure it is received as at the agreed time. This built trust and confident hence the customer will always prefer your service (Tallon, 2008). The quality of the company is determined by the customers to define in terms of overall experience with the company so nothing should be neglected. In case the company offers goods and services that do not satisfy the need of the customer, the customer will defect. When a customer defects it means the customer has stopped hiring the service of the company or the customer no longer purchase the goods from the company. Losing a customer is a big downfall of the company while retaining the customer is a big benefit of the company. When you lose a potential customer, it will mean that your competitor has gained. Therefore, when the customer back out it is a threat to the organization these can happen when there is the poor quality of product or poor after sale service. On the other hand maintaining a customer is an advantage to the organization (Chaffey White, 2010). In the service sector, employee- customer satisfaction determines whether the customer will defect or the customer will stay. These services include nursing, airplane attendant among others. A Proper relationship with the customer means that the customer will stay whereas poor coordination means that the customer will defect and this will cause the company in their profit. These services are crucial since they involve face-face interaction. The main reason for the customer focus is to gain productivity in the public sector and to achieve profit in the private sector. Something which is confirmed is the relationship between customer and retention and profit (Gulati Oldroyd, 2005). When there is a good human resource management then there is good employee retention. Employee retention can also be beefed by organizing development methods such as team empowerment, building, and job development. When an employee is satisfied with the job condition he will not aim to walk away but when the conditions are poor, the employee will walk away. Employee satisfaction also relates to external services and customer satisfaction. Customers satisfaction are being driven by two basic ways this is the development key indicators or collect data regarding the perception of quality received by the customers. The key indicators for physical products may include; aesthetics, adaptability reliability, usability and functionality while major indicators for service are: communication skills, willingness to listen to customers, appearance of the physical facilities, responsiveness to requests, billing process, the safety of the service and courteousness of the employee (Lagrosen, 2001). To meet the level of services your business needs, customer focused quality management should be an essential part of your IT. IT is linked with giving out an ever-increasing line of product and services to the business. The quality of product and services must be maintained many best practices should aim at advancing the quality of these services and products offered by the IT. They are important quality management system. Some of the best quality management systems that every best practice should follow is; (Tallon, 2008). The first principal of quality management is to be customer focus. IT is used by many customers both the external and the internal customers and this customer use different products and they have different needs so for the needs to be achieved and the customer to be satisfied, the IT must be developed to meet the needs of every one failure to do this, customers will defect and employees will leave since their interests will not be catered for. There are four areas that should be understood while developing IT for the organization. The customer current needs, future needs should meet its requirement and should strive to surpass the quality this customer needs (Bhatt, 2010). The first area you should identify all of your products and services. This can be done by creating a catalog. In IT this catalogs should be simplified to cater for every sector. The second step is to identify all the customers who use your products and services either internal or external. Some services are used by everyone so through IT you can include them in the network infrastructure The third step is to determine the customer requirement. This is a key product of quality management and customer focus. It can be achieved through IT and the best way to achieve it is by asking customers questions and applying to their questions as per their needs. Finally, after understanding the need of your customers, you have identified your products then the final step is on the delivery of this products. To give customers what they want, you need to meet the customers expectations or you perform more than what the customer is expecting. An IT department should do not less than meet the expectation of every customer. They should strive to exceed the expectation of each customer. The IT should also be flexible and should update product and services provided by the change in the need (Lagrosen, 2001). For a good IT in the organization, it has to have: Strategic vision: a good IT in a business must have strategic goals. These strategic goals should be long term, near term, and short term. Success criteria must be clearly defined and routinely reviewed. Vision translation: the strategic vision should be presented to the IT staffs and they should work hand in hand with other departments to achieve that. Strategic frame work: This should enlighten how the IT is prepared to tackle the strategies planned by the organization (Chaffey White, 2010). Conclusion Customer focus, service focus, and IT focus is an essential measure for any business to perform. For your business to be of the top class, you must ensure that your customers are happy and satisfied. When your customers are happy, they refer doing business with you and they can also refer other people to you. When this is done, you will increase the cash hence increased profit, on the other hand, IT is a basic concept in todays organizations. Organizations should employ modern technologies to ensure they a bid by customers need and also they compete favorably with their competitors (Jones, 2010). Reference list Bhatt, G. D., Emdad, A. F. (2010). An empirical examination of the relationship between information technology (IT) infrastructure, customer focus, and business advantages. Journal of Systems and Information Technology, 12(1), 4-16. Chaffey, D., White, G. (2010). Business information management: improving performance using information systems. Pearson Education. Grnroos, C. (2011). A service perspective on business relationships: The value creation, interaction, and marketing interface. Industrial marketing management, 40(2), 240-247. Gulati, R., Oldroyd, J. B. (2005). The quest for customer focus. Harvard Business Review, 83(4), 92-101. Jones, G. R. (2010). 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